Shipping policy

We can ship to virtually any address in the world. Any order $1,000 CAD and up or exceeding 30kg / 66lb will have shipping rates calculated and charged separately, at the time of shipping. Note that any shipping rate listed as "FREE" must be interpreted as "calculated and charged at time of shipping". Orders will not ship without prepaid shipping.

Epic Rod & Custom is not responsible for any taxes and duty charges. These fees are from your government, not Epic Rod & Custom.

Some items may have limited stock available and may take 1-2 weeks to ship. If you require immediate shipping, please contact us prior to placing your order to check exact stock on hand.

International Customers (outside Canada & US): Taxes, duties and brokerage to import your shipment are not included in shipping charges and are the responsibility of the customer. There may also be restrictions on shipping certain products to international destinations. Customers must determine these restrictions prior to placing an order. Epic Rod & Custom will not be held responsible for any products that are restricted from shipping.

All orders are double checked for accuracy and quantities prior to shipping. If there is any discrepancies, we must be contacted within 24 hours of delivery with photos (if applicable) and you must keep all boxes and packaging material! All orders are shipped prepaid only. Shipping carriers will vary (Canada Post, USPS, UPS, DHL or freight).